As a luxury hotel company, our approach to hospitality has always been guided by my long-standing principles: you are part of our family and you will always feel welcome, respected and special.

During times of unease, this approach and appreciation for family is especially important to us. For those of you who continue to visit our hotels and resorts, dine in our locally inspired restaurants and enjoy our relaxing spas, we are extremely grateful for your loyalty and support.

Our highest priority is to ensure the health and well-being of our guests and service professionals, and therefore we have implemented comprehensive protocols and procedures issued by agencies like the World Health Organization and Centers for Disease Control and Prevention. We are committed to upholding these high standards for our team members and your comfort, safety and peace of mind.

In this current environment, we recognize that plans can dynamically change. Please know that our hotels and resorts will always maintain the highest level of quality, and the Salamander family stands ready to welcome you home.

Should you have questions about an upcoming trip to our unique destination retreats, we encourage you to contact the appropriate reservations teams to discuss your options. We are here for you.

Yours in hospitality,
Sheila Johnson
Founder & CEO, Salamander Hotels & Resorts